Privacy Policy

Last Updated: March 24, 2025

Welcome to Barbers Direct (“we”, “our”, “us”). This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our website at www.barbersdirect.co.uk (the “Site”), access our services, or engage with us in any way relating to the Site (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please refrain from using the Site.

Updates to This Policy

We may revise this Privacy Policy from time to time for legal, operational, or regulatory reasons, or to reflect changes in our business. Any updates will be posted on this page with the updated “Last Updated” date. We encourage you to review the policy periodically.

Information We Collect

a. Information You Provide Directly

This includes:

  • Contact details (name, email address, phone number, postal address)
  • Order and billing information (shipping details, payment confirmation, etc.)
  • Account credentials (username, password, etc.)
  • Any communication you send to us (e.g., support requests)

b. Information We Automatically Collect

When you use our Site, we may collect data such as:

  • Device details (browser, operating system, IP address)
  • Usage patterns and interactions (pages viewed, time on site)
  • Cookies and tracking technologies (see section 5)

c. Information from Third Parties

We may receive data from:

  • Payment processors
  • Fulfillment partners
  • Marketing or analytics platforms
  • Technical providers like website hosting services

All third-party data received will be handled in accordance with this Privacy Policy.

How We Use Your Information

We use your personal data to:

  • Process transactions and deliver products/services
  • Communicate with you regarding your orders, account, or support queries
  • Provide marketing and promotional content (with your consent where required)
  • Enhance, personalize, and improve the Site and Services
  • Detect and prevent fraud or misuse
  • Comply with legal requirements

Sharing Your Information

We may share your personal data with:

  • Service providers (e.g., payment processors, couriers, analytics providers)
  • Business partners for marketing or collaborative purposes (with consent)
  • Legal authorities when required by law
  • Affiliates within our business group
  • As part of a merger, acquisition, or business restructuring

We do not sell your personal data for monetary gain.

Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience and understand how users interact with our Site. These may include essential cookies, performance cookies, and targeting cookies.

You can manage cookie settings via your browser. Disabling cookies may affect the functionality of our Services.

For further details, visit Shopify’s Cookie Policy as our store is powered by Shopify.

Data Security and Retention

While we take appropriate measures to protect your personal data, no online transmission is entirely secure. We encourage you to use strong passwords and keep your account details confidential.

We retain your information as long as necessary to fulfill our Services, comply with legal obligations, and enforce our agreements.

Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict our data processing
  • Withdraw your consent at any time
  • Request a copy of your data in portable format

To exercise your rights or make a privacy-related request, please contact us at barbersdirect.co.uk@gmail.com

Children’s Privacy

Our Services are not directed to children under 16, and we do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately to request removal.

International Data Transfers

Your data may be processed or stored in countries outside your place of residence. When we transfer personal data internationally, we ensure it is protected in accordance with applicable laws using appropriate safeguards.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies separately.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please email us at:
barbersdirect.co.uk@gmail.com

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